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Can I provide my own laundry detergent?

Customers are welcome to provide us with their own detergent ONLY if it is in a single-use disposable container or a pod. If you choose to provide your own  single-use detergent, please make it very clear in the Wash & Fold bag itself and also input this into the Special Care Instructions section after placing a pickup.

Please do NOT send bottles of your own detergent. We cannot be responsible for using or returning them after use.

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