• Top FAQ's

  • Wash & Press vs. Dry Cleaning for Shirts
  • Are you available in my area?
  • How much do you charge for Wash & Fold and Dry Cleaning?
  • Is there a pickup or delivery fee?
  • Do you offer hang dry with Wash & Fold service?
  • What is the turnaround time for my clothing?
  • What are your hours of operation?
  • How do I receive $10 off my first order?
  • Do I need to be home during pickup/delivery?

• Getting Started

  • What services does FlyCleaners offer?
  • Will you provide me with Wash & Fold and Dry Cleaning bags?
  • How does FlyCleaners ensure top quality?
  • How do I apply a Promo Code?

• Service Offering

  • Do you offer Green or Organic cleaning products?
  • Do you offer Unscented Detergent for Wash & Fold?
  • Do you offer the option to separate whites & darks and bleach whites?
  • Do you offer same-day delivery?
  • What types of clothes should I hang dry?
  • Do you fix buttons, tears or offer alterations?
  • How do I let you know about stains?
  • Do you clean leather or wedding dresses?
  • Will you take my old hangers?
  • Can I provide my own laundry detergent?

• Pickup and Delivery

  • I need to cancel! What should I do?
  • I’m running late! What should I do?
  • Do I need to separate my clothes?
  • Can I receive my delivery to a different address from where I received my pickup?
  • Are your employees professionally trained?
  • Are your drivers W2 or 1099?

• Billing and Payments

  • Is there an order minimum?
  • How/when will I know the total cost of my order?
  • Should I tip your drivers?

• Support

  • What are your phone support hours?